Privacy Policy
Effective Date: October 10, 2026
App Name: 12 Box Scratch Club
Contact Email: [thailotteryglo20@gmail.com]
Scratch Club ("we", "our", or "the App") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Scratch Club application.
By using Scratch Club, you agree to the practices described in this Privacy Policy.
1. About Scratch Club
Scratch Club is an entertainment and digital membership application designed to provide users with an interactive scratch-card experience.
Scratch Club is not a gambling application and is not a gaming or prize-winning platform.
The App does not offer:
- Cash prizes
- Gambling
- Betting
- Lottery participation
- Real-money gaming
- Cash-out or withdrawal of winnings
- Guaranteed monetary rewards
- Physical prizes or prize competitions
The scratch-card feature is provided solely as an entertainment and digital membership experience.
2. Information We Collect
To provide account-based features, Scratch Club may collect or process the following information:
Account Information
When you create an account, we may process:
- Full name, if provided
- Email address
- Firebase Authentication user ID
- Account and authentication status
The App uses Firebase Authentication for account authentication.
Your password is handled by Firebase Authentication and is not stored in the Scratch Club Realtime Database.
Membership and App Activity
To provide membership and scratch-card functionality, the App may store information associated with your account, such as:
- Membership status
- Scratch-card access status
- Purchased product or membership information
- Purchase verification status
- Scratch history
- Relevant dates associated with memberships or scratch activity
This information is used to provide and maintain the features of the App.
Purchase Information
If you purchase a digital membership or unlock a Scratch Card, the purchase is processed through Google Play Billing.
Scratch Club does not directly collect or store your credit card, debit card, bank account, or other payment credentials.
The App may receive or process limited purchase-related information necessary to verify the purchase and provide the corresponding digital membership entitlement.
3. How We Use Information
We use information only as necessary to operate and improve the App, including to:
- Create and manage user accounts
- Authenticate users
- Provide access to membership features
- Verify digital purchases
- Unlock purchased Scratch Cards
- Maintain scratch history
- Display the appropriate membership status
- Prevent unauthorized access to membership features
- Maintain the security and reliability of the App
- Respond to user support requests
We do not use your personal information for purposes unrelated to the operation of Scratch Club unless required by law or disclosed to you.
4. Firebase Services
Scratch Club uses Firebase services, including Firebase Authentication and Firebase Realtime Database, to provide account authentication and application data storage.
Information processed through Firebase may be handled according to Google's applicable privacy and security practices.
Firebase is used to securely provide the technical infrastructure required for the App's functionality.
5. Google Play Billing
Some Scratch Club digital memberships may be available through Google Play.
Payments are processed through Google Play's billing system. Scratch Club does not directly collect or store your full payment card details.
The App may use purchase-related information supplied through Google Play to verify a purchase and provide the corresponding digital membership.
6. Information Sharing
We do not sell, rent, or trade your personal information.
Information may be processed by trusted service providers that are necessary to operate the App, including:
- Google Firebase for authentication and application data services
- Google Play for digital purchase processing
We may also disclose information when required by applicable law, legal process, or a valid governmental request.
7. Data Security
We take reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction.
Authentication credentials are handled through Firebase Authentication, and passwords are not stored in the application's Realtime Database.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
8. Data Retention
We retain account and application information only for as long as reasonably necessary to provide the App's services, maintain legitimate records, resolve disputes, enforce applicable terms, and comply with legal obligations.
When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.
9. Account and Data Deletion
You may request deletion of your Scratch Club account and associated personal data by contacting us at:
[Contact Email]
When a valid account deletion request is received and verified, we will take reasonable steps to delete the personal information associated with the account, subject to information that we may be required to retain for legal, security, fraud-prevention, or legitimate business purposes.
Some purchase records may also be retained where required by Google Play, financial, tax, legal, or regulatory requirements.
10. Children's Privacy
Scratch Club is not specifically designed to collect personal information from children.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us using the contact information provided below.
11. Third-Party Services and Links
The App may use third-party services required for authentication, database services, payment processing, or displaying application content.
Third-party services operate under their own privacy policies and terms.
We are not responsible for the privacy practices of third-party services outside our control.
12. Entertainment Disclaimer
Scratch Club is provided for entertainment and digital membership purposes only.
The App does not provide gambling, betting, lottery services, cash prizes, monetary winnings, cash withdrawal, or real-world prize redemption.
Purchasing a digital membership provides access to the applicable digital Scratch Club feature and does not represent an opportunity to win money or a monetary prize.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the App, our services, or applicable legal and policy requirements.
When we make significant changes, we may update the effective date shown at the beginning of this Privacy Policy.
We encourage users to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, privacy requests, or account deletion requests, please contact us:
Scratch Club
Developer: [Arman Islam]
Email: [thailotteryglo20@gmail.com]
We will make reasonable efforts to respond to privacy-related requests in a timely manner.
Last Updated: October 10, 2026